Chapter 1 What’s Change Anything by Kerry Patterson “Change Anything: The New Science of Personal Success” is a book written by Kerry Patterson, along with Joseph Grenny, David Maxfield, Ron McMillan, and Al Switzler. The book explores the concept of personal change and offers strategies for successfully making desired changes in various aspects of life, … Read more
Chapter 1 What’s Crucial Confrontations by Kerry Patterson Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior is a book written by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler. The book explores the concept of crucial confrontations, which are high-stakes, emotionally charged conversations where opinions differ, stakes are high, and … Read more
“Crucial Conversations” is a must-read for anyone looking to enhance their communication skills and become more effective in challenging situations. Drawing on extensive research and experience, the authors provide readers with a step-by-step guide for holding constructive conversations even when emotions are running high.
