Author: Gary Klein
Gary Klein is a renowned cognitive psychologist and researcher known for his work in the field of decision-making and expertise. He has made significant contributions to understanding how experts make decisions under complex and uncertain conditions. Klein's research focuses on studying real-world decision-making situations, such as firefighting, military operations, and emergency response. Through his extensive studies, he has developed the Recognition-Primed Decision (RPD) model, which suggests that experts often rely on pattern recognition and mental simulation rather than step-by-step analysis when making decisions in high-pressure environments. One of Klein's notable contributions is his concept of "sensemaking," which refers to the process of constructing meaning from a situation by seeking patterns and making sense of available information. He argues that sensemaking plays a crucial role in decision-making, especially in ambiguous and rapidly changing contexts. In addition to his research, Klein has published several influential books, including "Sources of Power: How People Make Decisions" and "Seeing What Others Don't: The Remarkable Ways We Gain Insights." These books delve into the various aspects of decision-making and highlight the significance of expertise and intuition in the process.